We’re striving to be your #1 supplier of lumber & hardware. Please take a moment to help us answer these 14 questions about ourselves. Your criticism will not hinder your chances of winning!
(1=Exactly, 5=Not At All)

Name:
Address:
Phone:
Email:

1.      Employee Knowledge of Products.

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

2.      Availability of In Stock Items.

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

3.      Convenience of Special Order Items.

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

4.      Appearance and layout of Hardware Store.

 1.   2.   3.   4.   5.
Please list one thing we could improve upon. 

5.      Customer Service & Relations.

 1.   2.   3.   4.   5.
Please list employee(s) who you feel exemplify B.L.C’s dedication to service.

6.     Organization and accommodation of Lumber Yard?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

7.      Website layout and “user friendliness”.

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

8.      Is Account Services and Invoice billing to your satisfaction?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

9.      Were all instructions and specification followed and accommodated on your order?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

10.      Was your delivery made on time and to your specification?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

11.      Did the quality of the material meet your expectations?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

12.      Did the quality of Service @ Beyers Lumber and Hardware meet your expectations?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.

13.      How did you find out about Beyers Lumber and Hardware?

14.      Finally, do you feel important to Beyers Lumber and Hardware Co.?

 1.   2.   3.   4.   5.
Please list one thing we could improve upon.